Refund policy

We want you to be completely satisfied with your purchase. If you are not happy for any reason, here’s how our returns and refunds work:

Returns

• You have 14 days from the date of delivery to return an item for a refund. 
• To initiate a return, please contact us at infomjzenstore@gmail.com with your order number and reason for return.

Refunds 

• Once we receive and process your return, we will notify you and issue a refund. 
• Refunds will be credited to your original payment method within 5–7 business days.
• Please note that shipping costs are non-refundable.

Damaged or Defective Items.

• If your item arrives damaged or defective, contact us immediately at infomjzenstore@gmail.com with photos and your order number.
• We will replace the item or issue a full refund at no additional cost.

Customer Satisfaction 

• Your satisfaction is our priority. If you have any questions or concerns, please reach out to infomjzenstore@gmail.com and we will assist you..